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| #1498324 in Books | 2002-06-27 | 2002-06-27 | Original language:English | PDF # 1 | 9.21 x.73 x6.14l,1.07 | File type: PDF | 320 pages||0 of 0 people found the following review helpful.| Too scientific for my tastes|By ChrisinWV|This book is great - if you're one of the analytic/scientific nature. This is more of a reader, and uses case studies and formulas to prove it's point - nothing wrong with that - just not something I could sink my teeth in to.|0 of 0 people found the following review helpful.| Five Stars|By Tep||'The book is a well-organised and comprehensive overview of the interpersonal skills essential for effective functioning in a business environment. It includes a wide range of practical suggestions, advice and exercises, yet grounds its discussions in
In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill whic...
You easily download any file type for your device.Interpersonal Skills at Work | John Hayes. I really enjoyed this book and have already told so many people about it!
