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Behind Human Error

David D. Woods, Sidney Dekker, Richard Cook, Leila Johannesen




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 | #1102693 in Books |  Ashgate |  2010-09-30 |  2010-08-28 | Original language:English | PDF # 1 |  9.21 x.66 x6.14l,1.25 | File type: PDF | 292 pages

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||3 of 3 people found the following review helpful.| Important reading for modern enterprise IT|By David Leigh|Written by a group of leading error researchers, this was by no means an "easy read" as it required significant attention to fully understand the arguments and implications, but I found it very rewarding and almost immediately applicable to my day-to-day work within a very large enterprise IT organization that is rapidly| |'This book, by some of the leading error researchers, is essential reading for everyone concerned with the nature of human error. For scholars, Woods et al provide a critical perspective on the meaning of error. For organizations, they provide a roadmap for re

Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides muc...

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